When will my order ship? 

All of the orders will be send out in 3-5 business days. If we are expecting delays, we will notify you. 

When will I receive tracking number?

You will receive your tracking number right after we process your order which is between 3-5 days. Please allow at least 24 hours for your tracking number to give you updates.

My tracking number have been stuck and might be lost. What should I do next? 

If your order seems to be lost or it is not being updated, please contact USPS with your information and file a missing mail.  We are not able to do anything once it leave our hand. However, you can reach out to us at tundragomir@gmail.com if you need anything else. 

Can I cancel/return my order? 

At this time, we are not doing any cancellation or return on our orders.  I hope you understand. However, feel free to reach out to us at tundragomir@gmail.com if you have any question about certain product before check out. 

What do I do if my items arrived damaged? 

If your item arrived damaged, please contact us as soon as possible. You can send us an email at tundragomir@gmail.com with the order information and pictures of the damage items. We will solve it for you as soon as possible.